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Privacy Policy

Last updated: March 2025

1. Who We Are

HDZ Collision & Detailing is an auto body repair and detailing shop based in Los Angeles, CA.

2. Information We Collect

We may collect the following information when you interact with our website or contact us:

  • Name and contact information (email, phone) when you fill out a contact or quote form
  • Vehicle information and damage details you provide
  • Messages or service requests you send us
  • Usage data collected automatically via analytics tools (pages visited, time on site, browser type)

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide estimates
  • Deliver the services you request
  • Send appointment updates and follow-ups
  • Improve our website and understand how visitors use it

4. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behavior. These tools may collect anonymized data such as your IP address, browser type, pages visited, and time spent on the site. You can disable cookies in your browser settings at any time.

5. Third-Party Services

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as email platforms) solely to operate our business. These providers are bound to keep your information confidential.

6. Data Retention

We retain your contact information only as long as necessary to fulfill the purpose it was collected for — typically for the duration of a service request plus a reasonable follow-up period. You may request deletion of your data at any time by emailing us.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of any marketing communications

To exercise any of these rights, contact us at hdzcollisionanddetailrepair@gmail.com.

8. Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact

If you have any questions about this Privacy Policy, please contact us at hdzcollisionanddetailrepair@gmail.com.